Choose a practice for today.
Open one set of prompts, read the complete guide, and carry a manageable next step into the responsibilities you already hold.
Prepare an email first collaboration
- Describe the people who could benefit and your proposed contribution.
- Ask for the audience, purpose, format, dates, resources, and access needs.
- Record open questions and the person able to answer each one.
- Agree on one written next action with an owner.
Read the complete correspondence guideCreate a one page service brief
- Purpose: describe the need in the words of the intended recipient.
- People: clarify who can authorize and carry the work.
- Contribution: name the proposed scope and its current status.
- Practical needs: identify time, format, resources, access, and approvals.
- Next decision: record the missing information and its owner.
Read the complete service brief guideBegin a seven day innovation reflection
- Day one: clarify the purpose and people being served.
- Day two: gather and examine relevant evidence.
- Day three: listen to the people affected, with permission.
- Day four: consider language, access, connectivity, and support.
- Day five: name responsibility for concerns and changes.
- Day six: select a proportionate next action and owner.
- Day seven: reflect on what became clearer and carry learning forward.
Read the complete seven day practice